FAQ

What is the best way to contact you? 
As we are an internet based company the best method to contact us is by email at Contact@housofmahari.com


What is your refund/ exchange policy? 
Due to the nature of the items, for sanitary purposes there are no refunds. Exchanges are available for specific items upon request, please reach out via email. For all other questions or inquiries, please contact us at Contact@housofmahari.com  


When will my items ship?
 
We strive to ship all items in a timely matter, however, back orders do occur.  Below you will find our Standard Shipping Terms

Our Standard Shipping Terms are as follows:
Most orders ship within 3-4 business days however we ask that you please allow up to 10 business days for estimated shipping date of in stock items. Items marked as special order, pre-order can take up to 4 weeks. In the event of a back order, shipping may take longer due to production schedules. We ship small orders by UPS or USPS and our published shipping and handling rates.

Do you sell wholesale? 
No, not at this time.

Do you ship international? 
No, not at this time.

Is my information secure, how do you protect my privacy?
Your information is secure! We use the most up to date security technologies to create a secured connection for all transactions. Also...we never store credit card information in our computers so even if someone could get into our computers they would find nothing! We do not share ANY personal information that we receive on our website, your email address, mailing address and all other information is kept private!

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